Privacy Policy

Vantal Group Inc. ("Vantal Group," "we," "us") respects your privacy. This policy explains what personal information we collect, how we use it, and who we share it with when you visit vantalgroup.com, contact us, place an order, or receive text messages from us.

1. Information we collect

• Contact information: name, email address, mobile and business phone numbers, company or agency name, and mailing or delivery address.
• Order information: products requested, quotes, purchase orders, delivery details, and billing information needed to complete a transaction.
• Communications: messages you send us by web form, email, phone, or text message, and your SMS opt-in and opt-out choices.
• Technical information: basic data collected automatically when you visit our website, such as IP address, browser type, and pages visited.

2. How we use your information

• To respond to inquiries and prepare quotes.
• To process, fulfill, and deliver orders, and to invoice and collect payment.
• To send order confirmations, delivery updates, and customer-support messages, including by SMS if you have opted in.
• To keep records required by law and by government procurement rules.
• To operate, secure, and improve our website and services.

3. Who we share your information with

We do not sell or rent your personal information. We share it only as needed to run our business:

• Suppliers and shipping carriers who fulfill and deliver your order, for example your name, delivery address, and phone number.
• Service providers who help us operate, such as our website host, email provider, phone and SMS provider, and payment processors. They may use your information only to provide services to us.
• Authorities when required by law or subpoena, or to protect our rights and the safety of others.

4. SMS / text messaging

• How you opt in: by checking the SMS consent box on our website contact form, or by giving us verbal or written consent when you request a quote or place an order.
• What we send: quote follow-ups, order confirmations, delivery updates, and customer-support replies.
• Frequency: message frequency varies.
• Cost: message and data rates may apply.
• Opt out: reply STOP at any time. You will receive one final message confirming you are unsubscribed.
• Help: reply HELP, email info@vantalgroup.com, or call +1 (848) 388-1508.
• Carriers are not liable for delayed or undelivered messages.

See our Terms & Conditions for the full SMS terms.

5. Cookies

Our website uses only the basic cookies and logs needed to operate and secure the site. We do not use advertising or tracking cookies.

6. Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect your information. We keep personal information only as long as needed for the purposes above or as required by law, including tax and procurement record-keeping rules.

7. Your choices and rights

You may ask us to access, correct, or delete your personal information, or to stop contacting you, by emailing info@vantalgroup.com. Depending on where you live, including New Jersey, you may have additional privacy rights under state law, and we will honor requests as required.

8. Children

Our website and services are intended for business and government buyers and are not directed to children under 13. We do not knowingly collect information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it last changed.

10. Contact us